Learn More

You have questions and we have answers.  If you don't see your question listed then feel free to call us or email us.  Our contact info can be found via a link at the bottom of this page.  Go ahead take a look at some of the more common questions - you might even learn a few interesting things you weren't looking for.

For General

Does BabysitEase provide services outside of the Lexington area? BabysitEase services Lexington and all of the surrounding counties.
How Does BabysitEase Work? BabysitEase is a babysitter placement service that helps parents with occasional, short term & long term child care. Once you have registered with the service you can schedule a sitter whenever you need one. You can log onto the website using your email address and the password you create when you register.
What are the fees for an overnight sit? Overnight sits vary on price based on the days per week and the number of children. Below are the rates.
Overnight Sits
$100.00    For after school overnight (1-2 children)
$120.00    For after school overnight (3-4 children)
$130.00    For 24 hour period Monday-Thursday (1-2 children)
$150.00    For 24 hour period Monday-Thursday (3-4 children)
$150.00    For 24 hour period Friday-Sunday (1-2 children)
$170.00    For 24 hour period Friday-Sunday (3-4 children)
•Hourly rate is charged for time in addition to a 24 hour period

For Family

Can BabysitEase find me a nanny? Yes! Many of our current sitters are interested in full-time or more regular childcare positions.  If we can not source your nanny position with our existing childcare professionals then we can create a marketing campaign just for your position to move from a pool of many (normally 50-100) candidates down to 3-5 for you to meet.
Can I get the same sitter every time?
Our system gives you the ability to request a specific sitter that has provided care for your family in the past.

We do not guarantee the same sitter for your sits, and if you are looking for the same sitter it is best to request a consistent time and day of the week - it is common for a regular sitter to fall into place.  

Each time you schedule a sit going forward our system emails your past sitters to help create some consistency for both families & sitters.
Do the sitters have certifications? While the majority of our sitters have been through CPR / Red Cross Babysitter certification this is an annual certification and many of our sitters do not get re-certified annually. You can request a sitter who has specific certifications.
How do I request a sitter? In the Sit Comments, when you schedule a sit, include who you want to have
sit for you & the date you want to hold the sit for her.
Ex.  Request Jessica Plunkett or Tori Hartigan, please hold until 8/23.
The sit will be reserved for your requested sitters until the hold date.  In
the example, after the 6pm on the 23rd, all sitters will be permitted access
to the sit.  Holding a sit for 3 days should be sufficient for the sitters
to have time to check their schedules.
We have been concerned that allowing these requests would negatively impact
our ability to get your sit filled, but we want to make it easier for our
sitters & families to keep with each other.  So when you do sit requests of
this nature, we can't guarantee your sit will get filled & won't be offering
any compensation for sits that don't get matched up.
How do you check your sitters? Our sitters go through a thorough screening process.the first thing we do is a face to face interview with all of our sitters. We check five references ( three are childcare related and the other two are professional). We do a background check. The last thing we do is we check their social media (Facebook and MySpace) pages.
How much are the fees for using BabysitEase? There is a $50.00 registration fee for the first service (ie: babysitting) each additional service is $20 (tutoring, household, pet sitting),$25.00 yearly renewal fee,  $8.00-$10.00 sitter placement fee each time you schedule a sitter. Then $10.00 per hour for 1-2 kids, $12.00 for three, and $15.00 for four kids. If it is a hotel sit it is $15.00  per hour. See our pricing page by clicking the "Registration for Families" link on the left hand menu
What happens if there is inclement weather? Our parents can cancel due to weather conditions in the last 24 hours without any last minute cancellation fees. There will be no refund for the scheduling fees for the sits that have been placed. If parents choose to cancel their sits because they aren't going to be heading out of the house or they don't feel comfortable having the sitters travel in the weather conditions, just give BabysitEase a call. We allow the sitters the same courtesy to cancel during this time as well.
What if I come home before the scheduled end time? If you arrive home before the scheduled end time, you are still responsible for paying the sitter for the scheduled time.
What if my sit doesn't get filled? We have a fill rate around 97% for all of our sit requests, so we'll do our best to get you a sitter! But, in the case that we don't, we'll call you on your family phone number the day before the sit to let you know.
What if the scheduled sitter does not show up? Call BabysitEase at (859) 293-7487 and we'll get working on a solution!
Why should I use BabysitEase? We do all the recruiting, interviewing, and qualifying of sitters over 18, so you don't have to.
Will you protect my personal information? You are asked to provide a lot of information to BabysitEase during registration.  You should feel comfortable knowing that we protect your information online utilizing many techniques and tools including individually unique userids and passwords.  We ask that you protect your userid and password by not writing this information down or giving it to others.  We request this information to help our babysitters and families know a little more about the person coming into their home or the person whose home they will be entering.  Please do not create dummy data but input the correct information so we can serve you better.

For Sitter

Can I bring my own children with me to the sit? No, our focus needs to be on their children.
Can I care for their children in my home? No
Can I care for their children in my home? No
Can I work for BabysitEase if I do not own my own car? No, because there will be times when it will be necessary to drive their children to activities.
Do I have to pay to be apart of the service? No
What happens if I do not show up to a sit? A no call no show is automatic termination.
What happens if there is inclement weather? Our parents can cancel due to weather conditions in the last 24 hours without any last minute cancellation fees. There will be no refund for the scheduling fees for the sits that have been placed. If parents choose to cancel their sits because they aren't going to be heading out of the house or they don't feel comfortable having the sitters travel in the weather conditions, just give BabysitEase a call. We allow the sitters the same courtesy to cancel during this time as well.